Privacy Policy for TinWin

Last Updated: February 2025

1. Data Controller

TinWin (under J2P Entertainment Digital Pvt Ltd) is the data controller. We collect data in compliance with the Information Technology Act, 2000 and Digital Personal Data Protection (DPDP) norms.

2. Financial Data Security

We do not store full card details or bank passwords. All wallet transactions are processed via PCI-DSS compliant payment gateways. We collect UPI IDs and Bank Details solely for the "Withdrawal" feature.

3. Anti-Fraud & Identity

We reserve the right to request Government-issued IDs (Aadhaar/PAN) to verify the identity of users before processing wallet withdrawals to prevent money laundering and identity theft.

4. Information We Collect

4.1 Personal Information

We may collect the following when you register and use our platform:

  • Full name, email address, phone number
  • Age, city/location
  • Password (encrypted)
  • UPI ID and bank details (for withdrawals only)

4.2 Video Content

When you upload singing performance videos, we collect video files, song titles, descriptions, and upload timestamps.

4.3 Usage Data

We automatically collect IP address, browser type, device information, pages visited, and access timestamps to improve our services and ensure security.

5. How We Use Your Information

We use collected information to:

  • Create and manage your account
  • Process and evaluate video submissions
  • Process wallet deposits and withdrawals
  • Verify identity for KYC/AML compliance
  • Communicate about competitions and transactions
  • Prevent fraud, money laundering, and identity theft
  • Comply with legal and regulatory obligations
  • Improve platform security and services

6. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Admin Panel: Submissions are accessible for evaluation and selection
  • Payment Gateways: Transaction data shared with PCI-DSS compliant processors
  • Regulatory Authorities: We may disclose information to authorities for AML/KYC compliance or when required by law
  • Winners: Selected winners' information may be publicly displayed
  • Legal Requirements: Disclosure if required by law or to protect our rights

7. Data Retention

User data is stored securely and is only retained as long as the account is active or as required by Indian financial regulations. Transaction records may be retained for longer periods as mandated by law for AML and tax compliance.

8. Your Rights

Under DPDP and applicable laws, you have the right to:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and data (subject to legal retention requirements)
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at support@tinwin.online. Note: We may retain certain data as required by Indian financial and AML regulations.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve security. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately at support@tinwin.online.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing any information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: support@tinwin.online
  • Phone: +91 8474866534

This Privacy Policy is effective as of February 2025 and will remain in effect except with respect to any changes in its provisions in the future.